Terms of service
Terms of Service
Welcome to Pawbits. The terms “we”, “us” and “our” refer to Pawbits. Pawbits operates this website, store, and all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you use our Services.
By visiting, accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available on our website. If you do not agree, you should not use or access our Services.
1. Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use our Services, including browsing our store or purchasing products, you may be asked to provide certain information such as your name, email address, billing information, payment details, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete and that you have the legal right to provide it.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You may not transfer, sell, assign, or license your account to any other person.
2. Our Products
We make every reasonable effort to display our products and services as accurately as possible. However, colors, sizes, textures, and other visual details may vary depending on your device, screen settings, and configuration.
We do not guarantee that the appearance of any product on your screen will exactly match the product you receive.
All product descriptions, pricing, and availability are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, household, geographic region, or jurisdiction on a case-by-case basis.
3. Orders
When you place an order, you are making an offer to purchase. Pawbits reserves the right to accept or decline any order at its discretion. Your order is not accepted until we confirm it.
We must receive and successfully process your payment before your order is accepted. Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted.
If we cancel, reject, or modify an order, we will attempt to notify you using the email address or other contact information provided at checkout.
All purchases are subject to our Return & Refund Policy available on our website.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export unless expressly authorized by us.
4. Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be reflected in your order confirmation.
Unless otherwise stated, listed prices do not include taxes, shipping fees, customs duties, import fees, or handling charges.
You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made through our store. You agree to promptly update your information so that we can complete your transactions and contact you as needed.
You represent and warrant that:
- the payment information you provide is true, correct, and complete;
- you are authorized to use the selected payment method; and
- you will pay all charges incurred by you, including applicable taxes, shipping, and handling fees.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for shipping or delivery delays caused by carriers, customs, weather, force majeure events, or other circumstances outside our reasonable control.
Unless otherwise required by applicable law, title to and risk of loss for products pass to you once the products are transferred to the carrier.
6. Intellectual Property
All content available through our Services, including but not limited to trademarks, logos, brand names, text, images, graphics, product listings, reviews, videos, audio, and the design and arrangement of our website, is owned by Pawbits, its affiliates, licensors, or service providers and is protected by applicable intellectual property laws.
You may use our Services only for your personal, non-commercial use. You may not reproduce, distribute, modify, republish, store, transmit, display, perform, or create derivative works from any content on our Services without our prior written consent.
Nothing in these Terms grants you any right, title, or license in or to our intellectual property except for the limited right to use the Services in accordance with these Terms.
7. Optional Tools
We may provide access to third-party tools or services that we do not monitor, control, or manage.
You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations, or endorsements of any kind. We are not liable for your use of any third-party tools.
Your use of any optional tools offered through the Services is entirely at your own risk and discretion, and you should review the relevant third-party terms before using them.
8. Third-Party Links
Our Services may contain links to third-party websites, content, or services. We do not control and are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party websites.
If you access third-party sites, you do so at your own risk. We are not liable for any damages or losses related to your use of third-party websites, products, or services.
9. Relationship with Shopify
Pawbits is powered by Shopify, which enables us to provide our online store and related Services. However, any purchases you make through our store are made directly with Pawbits, not with Shopify.
By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Pawbits, including any injury, damage, loss, delay, defect, refund dispute, or claim arising from products or services purchased from us.
10. Privacy Policy
All personal information we collect through our Services is subject to our Privacy Policy available on our website. Because our store is hosted by Shopify, Shopify may also collect and process certain personal information in order to provide and improve the Services.
By using our Services, you acknowledge that your information may be processed by us, Shopify, and certain service providers or partners, including in countries other than your own, as necessary to provide the Services.
11. Feedback
If you submit ideas, suggestions, comments, reviews, proposals, or other feedback to us, you grant Pawbits a worldwide, perpetual, irrevocable, royalty-free, sublicensable right to use, reproduce, modify, publish, distribute, and display that feedback in any medium for any lawful purpose, including commercial purposes.
You represent and warrant that:
- you own or control all rights in the feedback you provide;
- your feedback does not violate any law or the rights of any third party; and
- your feedback is not false, misleading, defamatory, abusive, obscene, or unlawful.
We may, but are not obligated to, monitor, edit, or remove feedback at our discretion.
12. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our website or in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to update information or cancel orders if any information is inaccurate, including after an order has been submitted.
13. Prohibited Uses
You may use our Services only for lawful purposes. You may not use the Services:
- for any unlawful, fraudulent, or malicious purpose;
- to violate any law or regulation;
- to infringe our intellectual property rights or the rights of others;
- to harass, abuse, defame, threaten, intimidate, or discriminate;
- to transmit false or misleading information;
- to upload malicious code, viruses, or harmful software;
- to spam, phish, scrape, crawl, or harvest personal data;
- to interfere with the security, integrity, or proper functioning of the Services; or
- to impersonate any person or entity.
We reserve the right to suspend or terminate access to the Services if we believe you have violated these Terms.
14. Agents
This section applies if you use, enable, deploy, or permit the use of any software, bot, script, automation, or agent to access or interact with our Services.
Any such agent must clearly identify itself, must not disguise automated activity as human activity, and must not bypass any technical or security measures designed to limit or control automated access.
We may restrict, block, suspend, or terminate automated access to our Services at any time.
15. Termination
We may terminate or suspend your access to the Services, or any part of them, at any time and without prior notice if we believe you have violated these Terms or applicable law.
Any obligations or liabilities incurred before termination will survive termination. Provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute-related terms.
16. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Services and all products offered through them are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, durability, and non-infringement.
We do not guarantee that the Services will be uninterrupted, secure, timely, or error-free.
Nothing in these Terms excludes any warranty or legal right that cannot be excluded under applicable consumer protection law.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Pawbits, its owners, officers, employees, affiliates, agents, contractors, service providers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages arising out of or related to your use of the Services or any products purchased through the Services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
18. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Pawbits and its affiliates, officers, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to:
- your breach of these Terms;
- your violation of any law or the rights of a third party; or
- your misuse of the Services.
19. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed from the remaining Terms and shall not affect the validity or enforceability of the remaining provisions.
20. Waiver; Entire Agreement
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms, together with any policies posted on our website, constitute the entire agreement between you and Pawbits regarding your use of the Services and supersede any prior agreements or communications relating to the same subject matter.
21. Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.
We may assign, transfer, or delegate our rights and obligations under these Terms without restriction.
22. Governing Law
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the Republic of Ecuador, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the Services shall be submitted to the competent courts of Guayas, Ecuador, unless applicable consumer protection law provides otherwise.
23. Headings
The headings used in these Terms are for convenience only and do not affect their interpretation.
24. Changes to Terms of Service
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting changes to our website. Where required by law, we will provide notice of material changes. Your continued use of the Services after any changes become effective constitutes acceptance of those changes.
25. Contact Information
Questions about these Terms of Service should be sent to:
Pawbits
Email: jdcueva66@startmail.com
Business Address: Km 3 Vía Samborondón, Samborondón, Guayas, Ecuador